Overview

• Consumer Affairs Minister Pralhad Joshi directed over 50 digital platforms to conduct internal audits and proactively remove 13 specified deceptive design tactics.
• The Central Consumer Protection Authority has issued 11 notices related to dark patterns and sent more than 400 notices for unfair trade practices overall.
• Platforms must ensure compliance extends to third-party sellers and provide clear opt-out and cancellation pathways for consumers.
• Three consumer-focused digital tools—Jagriti App, Jago Grahak Jago App and Jagriti Dashboard—have been launched to report and track instances of dark patterns.
• A joint government-industry working group will be established to monitor guideline implementation and curb manipulative interface practices.