Overview
- TRAI aligned with the DoT to enable Calling Name Presentation by default for incoming calls, with an option for users to opt out.
- CNAP will display the caller’s KYC-verified name sourced from operator databases, requiring carriers to build and secure CNAM records and reference the number portability database.
- Implementation will begin on 4G and 5G due to technical limits on legacy networks, and new devices are advised to be CNAP-ready within six months of government notification.
- Subscribers using Calling Line Identification Restriction will not have their names shown, with CLIR barred for bulk connections and telemarketers as reported.
- DoT sources say telcos have begun pilots in Haryana, including Vodafone Idea and Jio, and the feature is positioned as a supplementary service to deter spam and fraud.