Overview

• National and state regulations have been streamlined to lower barriers for GCCs expanding beyond major metros.
• Tax relief measures and infrastructure reforms were unveiled to attract investment into tier-2 and tier-3 cities.
• The labour ministry has expanded the Employment Linked Incentive scheme and urged GCCs to boost youth and female recruitment.
• Officials at the CII GCC Business Summit set out action points for collaborative Centre–state dialogues to replicate leading state policies.
• GCCs currently employ around 2.16 million professionals and account for roughly 1.8% of India’s gross value added.