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India Investigates Uber and Ola for Alleged Pricing Disparities Between iPhone and Android Users

Notices issued to ride-hailing giants over claims of higher fares for iPhone users compared to Android users for identical routes.

  • India's Central Consumer Protection Authority (CCPA) has issued notices to Uber and Ola following complaints of differential pricing based on the type of mobile device used.
  • The investigation stems from reports suggesting that iPhone users are charged higher fares than Android users for identical routes and timings.
  • Union Minister Pralhad Joshi described such pricing practices as an 'unfair trade practice' that disregards consumer rights.
  • The companies have been asked to clarify their pricing mechanisms and address these allegations, but neither has responded publicly so far.
  • The CCPA is also considering expanding its scrutiny to other sectors, such as food delivery and online ticketing, for similar pricing disparities.
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