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India Gig-Worker Strike Has Mixed Impact as Zomato and Swiggy Lift Payouts on New Year’s Eve

Elevated holiday incentives blunted the unions’ New Year’s Eve walkout.

Overview

  • Unions TGPWU and IFAT reported more than 1.7 lakh delivery and app-based workers confirming participation in the Dec. 31 action.
  • Zomato set ₹120–₹150 per order for 6 p.m.–12 a.m., projected up to ₹3,000 for the day, and temporarily waived penalties on denials and cancellations.
  • Swiggy advertised earnings up to ₹10,000 across Dec. 31–Jan. 1 and up to ₹2,000 during the six-hour peak window to retain rider availability.
  • News reports described largely uninterrupted operations in many markets, including Delhi-NCR, though localized disruptions and pickets were recorded elsewhere.
  • Worker groups demanded restored payout structures, social security and an end to 10‑minute delivery targets, while Telangana approved a Gig and Platform Workers Welfare Bill, 2025.