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India Caps Fares, Orders Refunds as IndiGo Scraps Hundreds of Flights for a Second Day

Regulators temporarily relaxed crew‑rest rules cited by IndiGo as the trigger for its roster shortfalls.

Overview

  • IndiGo said it canceled fewer than 850 flights on Saturday after more than 1,000 on Friday, and projected a 10–15 day window to restore normal operations.
  • The Civil Aviation Ministry imposed fare caps on affected routes to prevent opportunistic pricing and said the limits will stay until the market stabilizes.
  • Authorities directed automatic refunds for all canceled or disrupted bookings by Sunday 8 p.m. and told airlines to return separated baggage within 48 hours.
  • The DGCA eased the second phase of new Flight Duty Time Limitation rules for IndiGo and urged pilot bodies to cooperate during the period of heavy demand.
  • A high-level government committee is investigating the breakdown, and Aviation Minister Ram Mohan Naidu warned of strict financial and punitive action.