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Independent Assessment Calls for Better Union Training at Starbucks

The report, demanded by shareholders, highlights the need for improved labor practices amid ongoing unionization efforts.

  • An independent assessment, demanded by Starbucks shareholders, found that the company needs better training on union issues.
  • Since 2021, at least 370 of Starbucks’ 9,600 company-owned U.S. stores have voted to unionize with Workers United, but no contracts have been agreed upon.
  • The National Labor Relations Board has filed at least 130 unfair labor practice charges against Starbucks, which the company disputes.
  • The assessment found that employee discipline and discharge rates are similar at union and non-union stores.
  • The report recommends that Starbucks restart labor talks with Workers United, which have been stalled since May.
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