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Indecopi Fines Sacred Valley Hotel Over Child’s Fall, Orders Medical Reimbursement

The first-instance decision cites unsafe railings, with security video absent; an appeal remains possible.

Overview

  • Indecopi’s Consumer Protection Commission No. 2 issued Resolution No. 2488-2025/CC2 imposing a 16.02 UIT fine (S/85,707) on Hotel Aranwa del Valle Sagrado.
  • The hotel is operated by Peruvian Tours Agency S.A.C., which was found to have put a minor’s safety and health at risk in its Urubamba, Cusco property.
  • The case stems from a September 2024 incident in which a six-year-old fell from the second floor and suffered cranial trauma and a head hemorrhage, according to medical reports.
  • Investigators concluded the second-floor railings violated the National Building Regulations by lacking features that prevent a child from passing through.
  • The company did not provide security footage or contrary evidence, and it was ordered to reimburse the child’s medical expenses, with the ruling now within the statutory appeals period before possible review by Indecopi’s specialized chamber.