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In-N-Out Tops Employee Satisfaction Rankings for Tenth Straight Year

A William Blair analysis of over 530,000 restaurant reviews finds intangible factors like culture, management, work-life balance outweigh compensation

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Overview

  • 91% of In-N-Out employees would recommend their job, reflecting a 5-point increase from 2024
  • Raising Cane’s and Dutch Bros held the second and third spots for a second year running
  • Portillo’s placed eighth in the rankings among nearly 90 chains evaluated
  • Hardee’s recorded the lowest satisfaction rate at 39%
  • The William Blair study aggregates over 530,000 employee reviews collected over 11 years