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IMSS Deploys 24/7 QR Code System to Digitalize Core Services

The tool lets beneficiaries perform social security transactions on mobile devices in under five minutes, with more services set to be added to its catalog.

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Overview

  • The IMSS rolled out QR codes on July 21 across clinics and digital platforms to allow direct mobile access for key procedures such as household and independent worker affiliation.
  • Tens of millions of beneficiaries can scan codes to complete data corrections, personalized contribution reports, rights verification and family medical unit enrollment without in-person visits.
  • Pensioners can use QR codes for insured-status updates, rights-validity checks and medical unit registration, reducing fraud risk among users over 60 as highlighted by Condusef data.
  • Each QR scan links directly to official IMSS portals or the IMSS Digital app, providing end-to-end traceability and cutting processing times to under five minutes.
  • IMSS officials say the service catalog will continue expanding in line with President Sheinbaum’s National Digital Agenda to move 80% of public procedures online and integrate health platforms.