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IMSS Acknowledges Drug Shortages as Worker Protests Continue

The institute has launched a portal that promises to resolve missing prescriptions within 36 hours ahead of a union consultation that could change the scope of staff unrest

Overview

  • IMSS director Zoé Robledo said on October 11 that the system fills about 94 percent of prescriptions and that the 6 percent with shortages are being tracked for rapid remedy.
  • The agency opened recetacompleta.gob.mx for beneficiaries to report missing medicines using their CURP and has pledged to offer a solution within 36 hours.
  • Active and retired IMSS workers have staged protests over a negotiated 6.8 percent pay package and organized a national march for Tuesday, October 13 with a union consultation set for Wednesday, October 14.
  • IMSS says hospitals and core emergency services remain operational nationwide but local reports from Guadalajara and other areas describe suspended consultations and canceled appointments tied to the demonstrations.
  • The institute points to large growth since 2019—about 109,000 new hires and new hospitals and specialty centers—as a factor in ongoing saturation, and officials warn that continued unrest could worsen wait times and disrupt nonurgent care.