Overview

• The production opened September 29 at 218 W. 57th Street and has tickets available through February 1, 2026.
• Directed by Diane Paulus with creative leadership from Andrew Lloyd Webber and Randy Weiner, the site-specific event guides small timed groups through multi-level rooms with a formal black‑white‑silver dress code and masks required.
• To support simultaneous routes, principal roles rotate across six casts, with the Phantom played by Jeff Kready, Telly Leung, Hugh Panaro, Kyle Scatliffe, Clay Singer, and Nik Walker.
• Most music is presented on prerecorded tracks with a live violinist at the start, a logistical choice frequently cited by reviewers.
• Critical response is mixed, with praise for design, intimacy, and novelty alongside concerns that the fragmented score and guided routing can feel like a themed attraction.