Overview

• The reimagined Phantom of the Opera experience opened September 29 at 218 W. 57th Street, the former Lee’s Art Shop in Midtown Manhattan.
• Producers released first-look footage and photos as they confirmed tickets are now available through February 1, 2026.
• Audiences travel in timed small-group pulses across multiple floors, with six actors rotating as the Phantom and multiple performers sharing Christine, Raoul, and other roles.
• The production’s event format includes a black‑white‑silver dress code with masks, a password for entry, complimentary champagne on arrival, and stated ADA accessibility.
• Critics praise the intimacy and lavish design—rooftops, catacombs, a gondola, and a chandelier of 30,000+ Preciosa crystals—while several note that most of the score is prerecorded with only a live violinist featured.