Overview
- The International Labour Organization approved a Convention that sets minimum standards for work carried out through digital platforms, covering protections for millions of app-based drivers, couriers and service providers.
- The text requires measures on occupational health and safety, access to social security, fair pay rules and steps to ensure workers are correctly classified for labor rights.
- The Convention mandates transparency in algorithmic management and creation of dispute channels so workers can challenge automated actions such as account blocks or deactivations.
- Brazil’s delegation, including Augusto Vasconcelos, hailed the vote as a diplomatic win for social dialogue, while implementation now depends on member states passing national laws and on how platforms change practices.
- The ILO began focused talks on platform work in 2023, and this new international standard aims to guide national reform and private-sector change though the real effects will unfold as countries and companies act.