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Illinois Launches Complaint-Based Enforcement of AI Therapy Ban

The Wellness and Oversight for Psychological Resources Act creates a complaint-driven process for investigating AI therapy violations with fines up to $10,000.

Overview

  • The law bars AI from making independent mental health diagnoses, treatment decisions or improvements while allowing licensed professionals to use it for administrative and supplementary support tasks.
  • Illinois’ Department of Financial and Professional Regulation will probe public complaints and may impose civil penalties of up to $10,000 per violation under the new framework.
  • AI therapy providers such as Ash Therapy have blocked access for Illinois users pending clarity on compliance requirements.
  • Regulators face unresolved challenges defining prohibited conduct for general-purpose models and borderline services like meditation or journaling apps.
  • Legislatures in California, New Jersey and Pennsylvania are advancing bills to restrict AI in therapy, following measures in Utah, Nevada and Illinois.