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Illinois Launches Complaint-Based Enforcement of AI Therapy Ban

The Wellness and Oversight for Psychological Resources Act creates a complaint-driven process for investigating AI therapy violations with fines up to $10,000.

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Representative image created using AI
The recently passed law in Illinois allows mental health professionals to use AI for administrative support but not direct patient care. The state says the new law will protect patients from AI tools that aren’t licensed or qualified to make mental health recommendations. (JENNY KANE/AP FILE)
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Overview

  • The law bars AI from making independent mental health diagnoses, treatment decisions or improvements while allowing licensed professionals to use it for administrative and supplementary support tasks.
  • Illinois’ Department of Financial and Professional Regulation will probe public complaints and may impose civil penalties of up to $10,000 per violation under the new framework.
  • AI therapy providers such as Ash Therapy have blocked access for Illinois users pending clarity on compliance requirements.
  • Regulators face unresolved challenges defining prohibited conduct for general-purpose models and borderline services like meditation or journaling apps.
  • Legislatures in California, New Jersey and Pennsylvania are advancing bills to restrict AI in therapy, following measures in Utah, Nevada and Illinois.