Overview

• Sakshi Gupta, a relationship manager at the Kota branch, is accused of diverting funds from 110 fixed deposit accounts belonging to 41 customers between 2020 and 2023.
• Investigators say she exploited a ‘User FD’ system loophole and registered relatives’ phone numbers to intercept OTPs and execute unauthorized withdrawals without alerts.
• Gupta was taken into custody on May 31 during her sister’s wedding and has been remanded to judicial custody as police seize her devices for cyber forensic analysis.
• ICICI Bank promptly suspended Gupta, filed an FIR, and compensated affected customers after detecting discrepancies during a managerial transfer.
• Kota police are probing misuse of debit cards, overdraft facilities and a fraudulent personal loan, with inquiries into potential accomplices and further arrests under way.