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ICE Moves to Set Up 24/7 Nashville Call Center to Locate Unaccompanied Migrant Children

The notice details a vendor search with data integration requirements for a high‑volume system central to the administration’s stepped‑up enforcement.

People stand outside the Immigration and Customs Enforcement (ICE) building, in Portland, Oregon, U.S., September 29, 2025. REUTERS/John Rudoff
FILE - A federal agent wears an Immigration and Customs Enforcement badge at the immigration court at Jacob K. Javits Federal Building in New York, on Monday, June 9, 2025. (AP Photo/Yuki Iwamura, File)
FILE - A person walks near the stage during an Immigration and Customs Enforcement (ICE) hiring fair in Arlington, Texas, on Tuesday, Aug. 26, 2025. (AP Photo/Julio Cortez, File)
FILE - A protester holds a sign as law enforcement officers stand outside a United States Immigration and Customs Enforcement (ICE) facility in Portland, Ore., on Tuesday, Oct. 21, 2025. (AP Photo/Jenny Kane, File)

Overview

  • ICE posted a contracting notice for a Nashville-based National Call Center to route location information on unaccompanied children from state and local police, with round-the-clock operations handling 6,000 to 7,000 calls per day.
  • The agency indicates an opening target by March and full operational capacity by June 2026, describing an immediate need in the request.
  • The solicitation asks vendors for “enabling technology” to integrate partner and migrant data with ICE systems to maximize efficiency and reduce call time.
  • A DHS official disputed aspects of published reporting, while Nashville’s mayor’s office said it has not had formal contact from the department about the facility.
  • Advocacy groups denounced the plan as a step toward easier deportations, noting parallel enforcement expansions such as broader local-federal partnerships, a $2,500 voluntary departure offer for minors, and a separate ICE request for large-scale detainee transport in Texas.