IBM CEO Plans to Replace Nearly 8,000 Jobs With AI Over Next 5 Years

IBM CEO Arvind Krishna expects to halt hiring for roles that could be replaced by AI systems over the next several years.
Nearly 30% of IBM's back-office workforce, including in human resources, could be replaced by AI and automation in the coming five years, amounting to 7,800 jobs.
IBM will slow or suspend hiring for back-office roles and may not replace roles vacated through attrition.
IBM continues to hire for customer-facing and software engineering positions as it invests further in AI and automation technologies.
IBM's announcement marks one of the largest job cut estimates tied to AI automation from a major tech company to date.