Overview
- IBM and the United States Tennis Association rolled out new AI features on the US Open website and mobile app that are active for the 2026 tournament.
- A Serve Quality metric will run across all 254 singles matches using limb-tracking of 21 joint and racquet points at 50 samples per second to produce roughly 1.2 billion data points over the event.
- Match Chat, powered by watsonx Orchestrate, now answers natural-language questions and can return relevant photos and video alongside text to explain live action.
- An all-new Live Updates homepage plus Likelihood to Win and Key Moments deliver personalized feeds and automated explanations of momentum shifts and turning points in matches.
- IBM says Confluent, IBM Bob and other technologies route millions of live court data points into near-real-time workflows, a capability the USTA expects will deepen fan engagement and give coaches clearer, distilled insights from high-frequency data.