Overview
- The trained recruits began duty on Monday after completing induction and security training at selected stations and onboard services.
- The team supports safety in general areas and ladies-only coaches, guides passengers, provides information, and assists with baggage scanning.
- HMRL says the deployment strengthens frontline security and passenger confidence, with a steady presence at street-level and concourse areas.
- Managing Director Sarfaraz Ahmad called the induction a source of pride that advances both commuter safety and social empowerment.
- The initiative aligns with state hiring of transgender personnel, including 39 traffic assistants inducted in January, and may set a precedent for other public services.