Overview

• Syed Farhan fell into an uncovered drain on a Zomato order during heavy monsoon rains, losing his phone and sustaining damage to his motorcycle.
• Telangana Gig and Platform Workers’ Union has formally asked Zomato to provide Farhan with a replacement phone, repair his bike and reimburse his income lost during recovery.
• Union leader Shaik Salauddin accused food delivery companies of prioritizing profit over safety and called for fair rain and surge bonuses to reflect weather risks.
• TGPWU is pushing for real-time weather and hazard data to be shared with riders so they can avoid flooded streets and hidden drains.
• The union has appealed to the Greater Hyderabad Municipal Corporation to enforce its advisories and impose penalties on aggregators that dispatch workers in hazardous conditions.