Overview
- The GMR Group’s ‘Paws and Peace’ programme operates four certified Toy Poodles at domestic and international departure areas from 3 pm to 7 pm Friday through Monday.
- Professional handlers supervise all interactions to prevent stress triggers and maintain animal welfare with scheduled rest periods for the dogs.
- Dedicated engagement and selfie zones have been established to encourage voluntary passenger participation in petting sessions and brief games.
- Early feedback has been overwhelmingly positive, with travelers reporting reduced anxiety and uplifted moods during their airport experience.
- Airport authorities are collecting passenger surveys and operational data to evaluate feasibility of extending the programme airport-wide.