Overview
- HVV aims to have the first AI-enabled stop operational in Hamburg by 2026.
- The avatar responds through a speaker and displays a QR code so passengers can save trip details on their mobile devices.
- Integrated cameras use AI to identify vandalism attempts and can automatically notify police.
- A new Max app, developed in cooperation with BVG, will replace the Switch app by June or July 2026 and add bike-share integration.
- Hamburg and Nordrhein-Westfalen transport officials view the smart stop as a potential substitute for traditional travel centers in medium-sized cities.