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3w ago

HVV Debuts AI-Powered Bus Stop Prototype and 'Max' Transit App

The prototype includes a multilingual AI avatar for routing, ticketing, passenger inquiries; cameras that detect vandalism; seating, greenery, a secure illuminated pathway

Die Haltestelle der Zukunft wurde auf dem Gelände des Nahverkehrskongresses aufgebaut. Das große Display im Bild arbeitet mit KI.
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Overview

  • HVV aims to have the first AI-enabled stop operational in Hamburg by 2026.
  • The avatar responds through a speaker and displays a QR code so passengers can save trip details on their mobile devices.
  • Integrated cameras use AI to identify vandalism attempts and can automatically notify police.
  • A new Max app, developed in cooperation with BVG, will replace the Switch app by June or July 2026 and add bike-share integration.
  • Hamburg and Nordrhein-Westfalen transport officials view the smart stop as a potential substitute for traditional travel centers in medium-sized cities.