Humane Faces Crisis as AI Pin Returns Outpace Sales
The wearables startup struggles with poor reviews, technical issues, and mounting e-waste.
- More units have been returned than sold since May, leaving only 7,000 devices in use.
- Humane has accumulated over $1 million in returned products, which cannot be refurbished.
- The AI Pin, priced at $700 with a $24 monthly subscription, received harsh criticism for performance issues.
- Technical limitations with T-Mobile prevent the reassignment of returned devices.
- The company is exploring acquisition options and seeking additional funding to stay afloat.