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HSSIB Finds Corridor Care Now Routine Across NHS Hospitals

The investigation cites year‑round capacity shortfalls, urging a national definition of temporary care environments with consistent data.

Overview

  • Investigators visited 13 hospitals between August and December 2025 and found regular use of corridors, waiting rooms and other makeshift areas with no significant seasonal variation.
  • The report details safety risks including missed deterioration, delayed emergency responses, infection exposure and lack of piped oxygen, with accounts of patients collapsing where no emergency buzzer was available.
  • Some trusts have installed call bells, plug sockets and communication systems in corridors after senior staff said they could not avoid using these spaces.
  • Hospitals reported persistent drivers such as delayed discharges, ambulance handover pressures and shortages in social and community care capacity.
  • The Department of Health and Social Care called corridor care unacceptable and cited measures including improved data work, £450 million for urgent and emergency care expansion, 500 ambulances, 40 mental health crisis centers and expanded vaccination efforts.