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HP Ends Online-Only LaserJet Printers Following Customer Backlash

The company will discontinue e-series LaserJets and Instant Ink toner subscriptions due to connectivity and DRM complaints.

  • All HP LaserJet printers with an 'e' suffix will be discontinued, including the M200 and OfficeJet Pro series.
  • Existing customers can continue using their e-series printers, but new models will not support HP+.
  • HP will cease marketing its Instant Ink toner subscription service later this year, affecting new customers only.
  • The decision follows years of customer dissatisfaction with mandatory online connections and exclusive use of HP-branded ink.
  • HP faces a class-action lawsuit over firmware updates that disabled third-party ink cartridges.
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