Howden Reopens ‘North Pole’ Mail Service Across 100+ UK Branches for 2025

Overview

• Children can post letters in a dedicated North Pole mailbox and receive a personalised reply from Santa.
• The seasonal service is live in more than 100 Howden branches across the United Kingdom.
• Families can scan a branch QR code to download and customise a letter template, then print at home or in the branch.
• Branches are pairing the mailbox with festive activities including hamper prize draws, donation stations, mince pie giveaways, family fun days, and seasonal portraits.
• Howden executive Mike Dalby frames the effort as bringing festive magic to local communities while keeping participation easy and accessible.