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Howard Schultz Reveals Steve Jobs' Pivotal Advice for Starbucks

Former Starbucks CEO recounts how Jobs' intense directive to overhaul leadership shaped the company's future.

Overview

  • In 2008, Steve Jobs advised Howard Schultz to fire his entire executive team at Starbucks.
  • Schultz initially thought Jobs was joking but followed the advice, resulting in a major leadership change.
  • The decision came during Schultz's second tenure as CEO, amid financial challenges for the company.
  • Schultz stepped down in 2023, with Laxman Narasimhan taking over as CEO.
  • Starbucks continues to face challenges, including unionization efforts and a cautious consumer market.