Hounslow Council Drops Lime for Forest and Voi in Fee-Driven E-Bike Deal
The borough’s preference for the largest payments over higher-scoring bids has drawn industry concern over unsustainable schemes, prompting calls for a standard per-bike fee threshold.
Overview
- Hounslow Council ended Lime’s two-year trial and awarded contracts to Forest and Voi, with the new services launching on August 11.
- Forest secured one slot by offering the highest fees despite scoring just 45% in the quality assessment, while competitors outperformed on service metrics.
- The retender was shaped by resident demands for stricter parking enforcement, faster responses to complaints and discounted fares for local users.
- Industry experts warn that prioritising financial bids risks unsustainable operations and recommend councils set fixed per-bike contribution thresholds.
- Lime expressed disappointment at the decision and unveiled a £20 million London Action Plan to improve parking compliance, enhance safety and broaden bike accessibility.