Overview
- The guest checked into a 108-yuan room in Sanya’s Haitang District on Oct. 28 and sought a full refund within about 30 minutes, citing a change of plan.
- Hotel manager Xiong said cancellations were not allowed after check-in and staff offered a free upgrade, which the guest declined.
- While waiting for authorities she turned on the sink and shower, threw bedding into the shower area, and poured toiletries on it, leading to water leaking into the lobby below.
- The taps reportedly ran from around 2 a.m. until morning, with the hotel estimating roughly 20,000 yuan in repairs and police later securing her admission of fault.
- She agreed to compensate nearly 30,000 yuan, and reporting noted Chinese law allows criminal investigation for deliberate property damage exceeding 5,000 yuan.