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Hong Kong Hotpot Restaurant Apologizes After Leaked Video Shows Diners Bagging Raw Food

The company says the clip was a staff-training recording unintentionally released online, prompting a review of data security.

Overview

  • The Aquatic Market in Tsuen Wan Plaza confirmed the footage was recorded for internal training and not intended to film customers or be shared publicly.
  • The restaurant launched an internal investigation and is reviewing its data-security management to prevent future leaks.
  • The video shows a staff member reminding a couple that uncooked items must be consumed on site for food-safety reasons and telling them they still had time to dine.
  • Items recovered from the couple included raw seafood, beef slices and packets of instant noodles, which the restaurant said posed health risks if taken away.
  • The viral clip fueled online criticism of the diners’ conduct as well as concerns about customer privacy, with no regulatory action or charges reported.