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Home Office Blocks Delivery Firms From Accessing Asylum Hotel Locations

The department argues that sharing hotel addresses would endanger asylum seekers even as firms roll out daily facial verification and fraud screening

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Deliveroo says it has led the gig economy in tackling illegal working, using facial recognition and fraud detection to block suspicious accounts
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Overview

  • Civil servants refused Deliveroo, Uber Eats and Just Eat requests for asylum hotel data, citing safety risks for residents
  • At a June roundtable chaired by Dame Angela Eagle, platforms agreed to daily facial scans and enhanced fraud detection to curb unauthorized account use
  • Enforcement raids and intelligence-led operations have driven arrests for illegal working up 50% to 7,130 over the past year
  • In Q1 2025 the Home Office issued 748 civil penalty notices to businesses hiring unauthorized workers in the gig economy
  • A surge in Channel crossings and criminal gang involvement has prompted planned legislation to fine non-compliant platforms and disqualify their directors