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Home Affairs Extends Front-Office Hours to Help Voters Secure IDs

The department says the change will let eligible voters collect identity documents or obtain Temporary Identity Certificates with election-day hours matched to the electoral commission.

Overview

  • The Department of Home Affairs announced an operational extension at its front offices to ensure eligible voters can access identity documents needed to vote.
  • Front offices will operate longer hours in the days before the election and will open from 07:00 to 21:00 on election day to match the Electoral Commission’s voting hours.
  • Services covered by the extended hours include collection of completed identity documents, new ID applications and issuance of Temporary Identity Certificates, which allow people without a full ID book or card to cast a ballot.
  • Home Affairs called on people who have already applied for identity documents to collect them and asked stakeholder forums, community structures and leaders to encourage eligible voters to secure documentation; the department provided media contact Ndileka Cola for enquiries.
  • The aim is to remove a common administrative barrier to voting by keeping offices accessible during polling hours, which could ease last-minute problems and help more residents participate in the local government election.