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Hollow Knight: Silksong Launch Overwhelms Major Stores as Steam Concurrency Tops 100,000

Pent-up demand, $19.99 pricing, no preloads, day-one Game Pass created a surge that overwhelmed major digital stores.

Overview

  • Team Cherry released Silksong worldwide on September 4 across PC, Nintendo Switch/Switch 2, PS4/PS5, and Xbox One/Series X|S with day-one Xbox Game Pass availability at $19.99.
  • Traffic spikes produced widespread errors: Steam threw E502 L3 overload messages and briefly hid the store page, the PlayStation Store showed only a wishlist page or nothing for some users, and Nintendo took the eShop offline for maintenance.
  • SteamDB recorded more than 100,000 concurrent players within the first hour, surpassing the original Hollow Knight’s peak of roughly 72,916.
  • No review codes, preorders, or preloads were issued, so journalists and players began at the same time and purchasing was concentrated at launch.
  • Players reported workarounds despite outages, including remote installs via Xbox.com and completing purchases through the Steam mobile app.