Overview
- SafeWise estimates U.S. consumers will lose about $15 billion to package theft in 2025, with retailers out roughly $22 billion, and ranks Chicago as the top metro for losses at about $254 million.
- Researchers also flag heavy losses in other cities such as San Antonio, where estimated thefts approach $133 million this year.
- Police and security advisors report most incidents are quick, opportunistic grabs, often after thieves follow delivery vehicles or scout for unattended boxes.
- Recommended safeguards include real-time tracking alerts, signature-required drop-offs, video doorbells, secure lockers or pickup points, and directing deliveries to workplaces or trusted neighbors.
- If a delivery disappears, experts advise verifying status with the carrier and then requesting a refund or replacement from the retailer.