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Holiday Booking Scams Surge With Fake Discounts and Traffic Fine Alerts

Spanish courts are increasingly ordering banks to reimburse victims of smishing scams under EU rules treating fraudulently induced payments as unauthorized

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Overview

  • Spanish police forces and consumer group OCU warn of a summer spike in phishing and smishing campaigns impersonating holiday booking platforms with bogus deals and the DGT with fake fine notices.
  • Scammers enhance credibility using stolen travel-platform data, phone-number spoofing, AI-generated voices, screen-sharing tactics and malware links.
  • Banco de España reports that nearly €500 million was lost in 2024 through fraudulently induced electronic payments.
  • Courts, including the Audiencia de Badajoz, are ruling that payments made under deception are unauthorized and must be refunded by banks.
  • Platforms like WhatsApp have deactivated millions of accounts and introduced in-app fraud alerts as authorities urge users to enable two-step verification, avoid unknown links and verify contacts.