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HMRC Review Finds 15,000 Child Benefit Suspensions Were Wrong in Data-Led Crackdown

HMRC’s switch from PAYE checks to Home Office travel data prompted criticism, triggering a new one-month window for claimants to respond before payments are suspended.

Overview

  • An official review of 23,794 cases opened between August and October 2025 confirmed 14,994 claimants were eligible, 1,019 were ineligible, and 7,781 cases remain open pending evidence.
  • HMRC had removed PAYE employment checks when scaling the operation, relying instead on Home Office international travel data that can indicate intended travel rather than proof of departure.
  • Approximately 15,000 families had Child Benefit payments wrongly halted and later reinstated, with HMRC issuing an apology and revising procedures.
  • Internal documents reported by the press show HMRC assessed the approach as carrying a “tolerable” risk with only a “remote” chance of harm.
  • MPs, including Treasury Committee chair Dame Meg Hillier, and civil society groups such as Open Rights Group have questioned the data choices and the quality of the data protection impact assessment.