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HMRC Pauses Preemptive Child Benefit Suspensions After Data Errors Flag Families as Emigrants

HMRC reversed course after wrongful flags from travel-data matching.

Overview

  • New cases include a family blocked from boarding a flight to Italy who later received letters saying they had taken a one-way trip and emigrated.
  • HMRC says it reviewed 1.5 million of 6.9 million recipients and suspended payments for about 23,500 people, with 589 cases reinstated so far.
  • The department has apologised, will restore PAYE cross-checks, and will now contact recipients and give a month to confirm eligibility before any stoppage.
  • Reporting points to mismatches involving bookings where passengers never checked in, returns via different airports or via Eurostar or ferries, and more than 300 Northern Ireland cases tied to returns through Dublin.
  • The Home Office says carriers are legally required to share passenger data and says it does not typically hold advance data for people who only booked but did not check in, as opposition MPs seek answers on the data-sharing and safeguards.