Overview
- The tax authority said on X that its phone lines are closed due to a technical issue and that it is working urgently to fix the problem.
- Digital services and the HMRC app remain available, with GOV.UK guidance linked for accessing services and making payments.
- The disruption comes ahead of the 31 January Self Assessment cut-off, when a £100 late-filing penalty applies.
- Money expert Martin Lewis urged taxpayers not to delay, noting that interest is charged on unpaid tax.
- BirminghamLive reported analysis indicating more than five million returns are still outstanding this month, increasing demand for assistance.