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HMRC Apologizes and Reviews 23,500 Child Benefit Suspensions Tied to Travel-Data Pilot

Officials now give claimants one month to respond before any stop, with repayments to be backdated where UK employment is verified.

Overview

  • HMRC halted payments for about 23,500 claimants after using international travel data to flag those believed to have left the UK.
  • Following reports of wrongful suspensions, the department apologized and changed its procedure to provide a month for claimants to reply before suspension.
  • Cases are being rechecked against PAYE records, with restoration and backdated payments promised where continued UK employment is confirmed, and completion targeted by the end of next week.
  • Independent reporting cited high false-positive rates in the pilot, including roughly 46% overall and 78% in Northern Ireland.
  • The Treasury Select Committee led by Dame Meg Hillier has sought detailed explanations on the data use and the scale of erroneous suspensions.