Overview

• H&M’s in-store payment systems failed for several hours on June 4, leaving customers unable to complete purchases and prompting an ongoing investigation into the cause.
• Marks & Spencer remains in recovery from its April cyber attack, operating a limited eBay shop while full restoration of its online services is not expected until July.
• Luxury brands Cartier and The North Face have reported that hackers accessed customer names and email addresses but did not compromise financial details.
• Security experts link the initial M&S breach to the Scattered Spider cyber gang and warn that credential-stuffing attacks have enabled unauthorized access at multiple retailers.
• Industry specialists are urging UK retailers to implement stronger authentication measures and enhanced system monitoring to safeguard customer data and prevent further disruptions.