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Hilton Drops Minnesota Franchise After Hotel Refused DHS/ICE Bookings

The move followed a video showing the Lakeville Hampton Inn still denying rooms to federal agents despite earlier apologies.

Overview

  • The Department of Homeland Security posted emails appearing to show the Hampton Inn Lakeville canceling reservations and stating ICE and other immigration agents were not allowed to stay.
  • Hilton initially said the property was independently owned, called the actions inconsistent with company values, and said affected guests would be accommodated.
  • After a video by Nick Sortor showed a front-desk employee continuing to refuse DHS bookings late Monday, Hilton said it was removing the hotel from its systems.
  • Everpeak Hospitality, the hotel’s operator, apologized and said it does not discriminate and was contacting impacted guests, while DHS said it had not heard from the operator.
  • The incident unfolded as a large Minnesota enforcement surge continued, with reports indicating up to roughly 2,000 agents involved and growing public backlash targeting hotels and the deployment.