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Hilton Drops Lakeville Franchise After DHS Says Hotel Canceled ICE Bookings

Hilton acted after a video showed a Lakeville employee refusing DHS reservations during a larger enforcement surge in the Twin Cities.

Overview

  • DHS accused Hilton of a coordinated effort to deny rooms to federal officers and posted emails showing the Hampton Inn by Hilton in Lakeville said it would not host ICE or DHS personnel.
  • Hilton said the property is independently owned and not reflective of its values, and operator Everpeak Hospitality apologized and said it was accommodating affected guests.
  • A video posted Monday night showed a front desk employee stating the hotel was not accepting ICE or DHS bookings, contradicting earlier assurances from the operator.
  • Hilton announced it was immediately removing the Lakeville hotel from its system and said it would reinforce standards with franchisees to prevent a repeat.
  • The dispute unfolded as DHS prepared a major deployment to the Minneapolis area tied to fraud investigations, with reports citing up to roughly 2,000 agents, and the broader scope of any cancellations remains unclear.