Overview
- Photos and social posts after the Bills' Blue & Red practice showed upper-level railings and stairways blocking some fans' sightlines.
- Many fans identified the outboard stairwells and railings on the leading edge of the upper deck as the primary cause of the obstructed views.
- Jonathan Mallie, managing director for Populous’ Americas practice, said the design was chosen to create open concourse views and reduce crowding and noted that similar outboard stairs exist in other pro venues.
- The Buffalo Bills said they are addressing internal and external feedback and will review sightline complaints case-by-case using two preseason games and the weeks before the Sept. 17 home opener to test operations and ticketing representations.
- The stadium's $2.1–$2.2 billion price tag, substantial public financing and use of personal seat licenses have raised expectations and intensified public scrutiny of the early problems.