Highmark Health Begins Abridge AI Scribe Pilot and Advances Real-Time Prior Authorization Tool
Outpatient pilots reported that 92% of patients felt providers were more attentive.
Overview
- Allegheny Health Network’s phased outpatient rollout will precede a planned system-wide expansion across all AHN hospitals and practices.
- Abridge’s ambient clinical intelligence records consented clinician–patient conversations and converts them into editable, EHR-ready notes in real time.
- The partners are co-developing a point-of-care authorization system that automates form completion, submission and approval tracking during visits.
- Early testers reported major gains in documentation accuracy, workflow efficiency and clinician work-life balance.
- Highmark’s technology arm, enGen, will support integration and scaling of both the AI scribe and authorization tools across the network.