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HHN 2025 Opens With Big-Name Frights as Crowds and Safety Complaints Confront Universal

Operational strain is overshadowing the creative rollout.

Overview

  • Universal Orlando’s event is running through November 2 with 10 new houses featuring Terrifier, Five Nights at Freddy’s, Fallout, Jason Universe and originals, as Universal Studios Hollywood prepares its September 4 launch.
  • Specialist outlets report widespread guest frustration over long waits, dense crowds, food outages and difficult guest flow during the first nights.
  • Attendees of the Premium Scream Night upsell say the experience felt oversold and offered little advantage, with some guests calling it comparable to a regular night.
  • Universal confirmed that all Frequent Fear Pass options with Express are sold out, fueling concerns that Express queues will lengthen as the season progresses.
  • Reports detail harassment of the roaming Art the Clown performer and at least one guest removal by security, with outlets indicating Universal may quietly scale back street interactions for safety.