Overview
- Eilyn and Ray Jimenez say their 12-year-old Shih Tzu, Aria, died during an Aug. 29 booking in Miami and was cremated that day without their consent.
- They allege the sitter falsely claimed Aria passed peacefully and cited a bogus vet text, while cremation staff reported traumatic injuries and said the sitter’s partner admitted a larger dog killed her.
- The couple has shared documentation, including cremation records and timestamps, and some reports identify the sitter as Barbara Paz and her partner as Daniel Souza or Daniel Cruz.
- The Jimenezes say the sitter was in Las Vegas for a jiu-jitsu event and that Aria was left with the partner and bigger dogs they had not approved.
- Rover says its Trust & Safety team deactivated the sitter without appeal and offered support to the owners, and there is no public confirmation of a formal police investigation.