Overview

• HeyTap told users it will discontinue U.S. account services on September 28, 2025, following a business decision disclosed by email.
• OnePlus says it is creating a more localized system for U.S. users, including a U.S.-specific Community forum and a dedicated Community app.
• U.S. accounts lose login and posting access to the global OnePlus Community after September 26, 2025, and will be limited to the new U.S. site.
• Users outside the United States who registered with a U.S. region can keep global forum access by updating their account region before the cutoff.
• Questions remain about device-linked services such as the HeyTap-built OHealth app, and OnePlus has not detailed migration steps beyond forum posts.