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Hertz Notifies Customers of Major Data Breach Tied to Cleo Software Exploit

The car rental giant confirms sensitive customer data was stolen through a vendor cyberattack and begins offering identity monitoring services.

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Cars are parked near Hertz car rental signage at John F. Kennedy International Airport in Queens, New York City, U.S., March 30, 2022. REUTERS/Andrew Kelly
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A Hertz car rental counter.

Overview

  • Hertz has confirmed that customer data, including credit card details, driver’s license information, and other personal identifiers, was stolen in a breach exploiting Cleo Software vulnerabilities in late 2024.
  • The breach, linked to the Clop ransomware gang, affected customers across multiple regions, including the US, Canada, UK, EU, Australia, and New Zealand.
  • Hertz began notifying affected customers on April 14, 2025, and is offering two years of free identity monitoring services as a precautionary measure.
  • The company reports no evidence of its internal networks being compromised or any misuse of the stolen data for fraudulent purposes so far.
  • Hertz has reported the incident to law enforcement and regulators, while Cleo Software has since addressed the exploited vulnerabilities.