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Hertfordshire Police Admit Unlawful Arrest of Parents in School WhatsApp Dispute, Pay £20,000

The force says the arrests failed the PACE necessity test under the Police and Criminal Evidence Act.

Overview

  • Force lawyers acknowledged the legal criteria for arrest were not met, formally accepting liability for wrongful detention.
  • The couple were arrested at home by six officers in front of their nine-year-old daughter on suspicion of harassment, malicious communications and causing a nuisance, then held for several hours.
  • After a five-week investigation, Hertfordshire Constabulary concluded there was insufficient evidence and took no further action.
  • Police maintain there was reasonable suspicion to investigate and say no officer misconduct was found, despite admitting the arrests themselves were unjustified.
  • The case followed a school ban after critical WhatsApp messages and frequent emails that parents say related to their disabled daughter’s needs, drawing condemnation from civil-liberties advocates.